Frequently Asked Questions

Frequently Asked Questions

What kind of water do you provide? We offer (purified) reverse osmosis and spring water.

What is the shelf-life of your water? 2 years.

How will my labels be shipped? Most of our orders are shipped Fed-Ex. If you have a preference of carrier arrangements can be made to accomodate you.

Where does my order originate? Our orders are shipped directly from our facility in Southwest Florida.

How long will it take to recieve my order? Upon final approval of label, orders will be shipped within 3 to 5 days.

What is your minimum order size? We offer a 1 case (24 bottles) minumum on all orders.

Are there any artwork fees associated with my design? We do not charge for pre-designed labels. We can provide design services at a rate of $80 / per hour. A color proof can be sent via mail. This is recommended for all orders and can be provided for an additional $5.00 per proof. Expidited shipping is available for proof.

What type of labels do you use? We use polypropylene (water resistant) materials for durability and quality.

What type of printing do you provide? We offer thermal heat-transfer printing for our option 1 labels (1 case minimum) and a steel plate printing press for larger orders.